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CLIENT MANAGEMENT SERVICES

Aura Counseling and Wellness now offers
Virtual Assistant Client Management Services

Would you have more time to care for your clients if you had a trusted professional to:

  • Verify client insurance benefits?

  • To process, submit, and track your claims? 

  • To collect co-pays and manage client balances?

VIRTUAL ASSISTANT

We have learned that starting or managing an individual therapy practice can be challenging and overwhelming. That's why we are excited to be offering professional and affordable solutions for clinicians looking to prioritize their client care.  

We have limited openings for private practice counselors looking to ease their administrative burden with a local Virtual Assistant that can handle all your behind-the-scenes needs!

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An administrative assistant that handles all your day-to-day duties including scheduling, inquiries, waitlist management, coordination of care, billing claims, client payment accounts and so much more.

  • Phone/email response to new client inquiries, new client introduction/screening

  • Initial appointment scheduling, intake documentation and payment agreements

  • EHR entry and set up of new client

  • Obtain ROI’s for external providers and coordination of care communication

  • Request and obtain coordination of care records

  • Daily/weekly review of schedule, manage cancellations/ rescheduling

  • Coordination of daily schedule with therapist to manage reschedules/ cancellations

  • Also includes ALL services within Billing Assistant! 

Monthly Rates start at $275

Rates are based on client count or caseload size. 

Services can be customized; services included but not limited to.

Are you in need of help to:

  • Manage new client inquiries? 

  • Schedule your waitlist, reschedules or cancellations? 

  • Coordinating care with physicians and prescribers?

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